Certificate of Customer Service Skills Proficiency (4CCSSP)

Name: Customer Service Skills Proficiency
SKU: 1896758
Price: 69.0 USD
Availability: InStock

Store/4MedPlus Partners/COMPLETE CATALOG/Soft Skills/Office Soft-Skills

SKU 1896758

$69.00

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Certificate of Customer Service Skills Proficiency (4CCSSP)

Store/4MedPlus Partners/COMPLETE CATALOG/Soft Skills/Office Soft-Skills

Product Details

COURSE DESCRIPTION: This Customer Service course is focused on the skills needed to provide customer support, including maintenance of the right attitude, case handling techniques and stress management.

Learning Objectives:

Understanding Customer Service
Focusing on Customer Needs
Leveraging Social-Emotional Skills to Manage Customer Communication
Developing Service Techniques for Better Customer Support

AVERAGE STUDY TIME: 1-2 HOURS

Completion of this course delivers a 4PRO+ CERTIFICATE OF PROFICIENCY and includes a BADGE/SEAL for the Certificate of Customer Service Skills Proficiency (4CCSSP) course which has been reviewed and approved by the 4ProPlus Educational and Technical Advisory Boards.