COURSE DESCRIPTION: This course helps the learner to master feelings, react wisely and see through resistance in demanding situations. Success-oriented leaders need a strong mix of emotional intelligence skills to make better decisions and boost interpersonal communication.

LEARNING OBJECTIVES:

• Handle life stressors and catalyze change
• Improve self-awareness, self-management and social skills
• Boost effective, interpersonal communication, team performance, and productivity
• Evaluate and identify team members’ strength and weakness while providing an adequate measure of motivation

AVERAGE STUDY TIME: 1-2 HOURS

Completion of this course delivers a 4PRO+ CERTIFICATE OF PROFICIENCY and includes a BADGE/SEAL for the Certificate of Emotional Intelligence Skills Proficiency (4SCEIP) course which has been reviewed and approved by the 4ProPlus Educational and Technical Advisory Boards.