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COURSE DESCRIPTION: In this workshop, participants will learn how engaging customers properly can benefit both the employee and customer. Effective customer service can improve a company's reputation.
Learning Objectives:
AVERAGE STUDY TIME: 1-2 HOURS
Completion of this course delivers a 4PRO+ CERTIFICATE OF PROFICIENCY and includes a BADGE/SEAL for the Certificate of High Performance Customer Support Teams Proficiency (4SCHPTP) course which has been reviewed and approved by the 4ProPlus Educational and Technical Advisory Boards.