Certificate of Provider-Patient Communication Proficiency (CPPCP)

Store/KNOWLEDGE BUILDERS: Finance, Regulations, Data, Technology

Product Details

The ability to effectively communicate information can be key to building successful long-term patient–provider relationships. Positive health outcomes may be impacted by an optimistic interactive communication experience. The provider who encourages open communication may also obtain more complete information - enabling more accurate diagnosis which can potentially improve adherence to treatment plans and benefit long-term wellness. As the medical industry has moved more to data driven operations and reimbursement requirements, interpersonal aspects of patient care have diminished.

Effective communication can address these issues, potentially improving patient adherence to treatment and reducing the need for frequent follow-up calls and visits.

Learning Objectives:

• Define and describe popular models of provider patient communication.

• Understand common challenges and strategies surrounding communication in healthcare environments.

• Review best practices for providers around communication with patients.

• Explain technology and security issues as they relate to patient communication.

• Discuss cultural sensitivity recommendations for providers.

• Demonstrate communication skills while addressing a sample patient interactive scenario.

AVERAGE STUDY TIME: 1-2 Hours

AUDIENCE: This program is intended as a professional development course of study for providers, practice managers, consultants, medical staff, students in healthcare programs, HealthIT pro's and others addressing medical site administration.

ACCREDITATION:

This course is fully accredited for continuing education, NCPD/CME and credential renewal for, Physicians, PA's, Nurses/RNs/LPNs, CHCIOs, CAHIMs and CPHIMs managers. Click relevant CE button below for credit information.