COURSE DESCRIPTION: Effective leadership requires self-awareness and confidence. Leaders must have a clear understanding of themselves and be able to master several key interpersonal skills before they can effectively lead others. This course equips learners with the skills needed to lead from within. Participants will learn how to overcome key challenges faced by managers, how to better manage their own emotions and those of others, how to make more effective leadership decisions, and how to influence, negotiate, facilitate effective meetings and present with impact.

LEARNING OBJECTIVES:

• Understand typical management demands and challenges
• Understand the leadership behaviours that are critical to success
• Identify emotions to perform more effectively
• Increase self-awareness to influence and impact others
• Solve leadership problems successfully
• Think and act more strategically
• Negotiate yo overcome resistance and reach agreements
• Facilitate effective business meetings
• Present with credibility

AVERAGE STUDY TIME: 1-2 HOURS