COURSE DESCRIPTION: This course addresses the skills required to supervise others, including setting expectations and goals, assigning work, degrees of delegation, implementing delegation, providing feedback, managing time, resolving conflict. It includes tips for special situations, and provides a survival guide for the new supervisor.

LEARNING OBJECTIVES:

• Setting Expectations
• Setting Goals
• Assigning Work
• Degrees of Delegation
• Implementing Delegation
• Providing Feedback
• Managing Time
• Resolving Conflict
• Tips for Special Situations
• A Survival Guide for the New Supervisor

AVERAGE STUDY TIME: 1 HOUR

Completion of this course delivers a 4PRO+ CERTIFICATE OF PROFICIENCY and includes a BADGE/SEAL for the Certificate of Supervising Staff Proficiency (4SCSSP) course which has been reviewed and approved by the 4ProPlus Educational and Technical Advisory Boards.