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JOB-ROLE LEARNING PATH: Certified Customer Service Manager (4CCSM)
SKU 95712
$199.00
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JOB-ROLE LEARNING PATH: Certified Customer Service Manager (4CCSM)
Product Details
Learning Path Description:
The Customer Service Manager is responsible for providing a productive and motivating working environment while addressing issues/disputes from customers or clients. This management level learning path helps the learner to build skills specific to this popular industry role.
Courses in this learning path include:
- Customer Service Skills
- Online Customer Support
- Customer Service Management
- High Performance Customer Support Teams
- Virtual Team Building and Remote Management
Completion of this entire bundle will award the recipient all 5 certificates of proficiency and a certification and badge/seal as a: Certified Customer Service Manager (4CCSM) which has been reviewed and approved by the 4ProPlus Educational and Technical Advisory Boards.
AVERAGE STUDY TIME: 12-15 HOURS
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